Telephones
Repairs
- Problems with currently existing phones, sets and jacks: contact the Telephone Repair Office at 5-4900.
- Problems with newly installed or changed items: contact Deborah Grohe at 6-1243.
Requesting New Phones, Lines, Sets or Jacks
If you are a faculty or staff member at the GSD, please put in your request to your department head, as changes are always a financial consideration. Once approval for new telephone line, set or jack requests is received from the department head, a staff member should send the information to Deborah Grohe. For up-to-date pricing information contact Deborah Grohe.
The following is based on a "normal" week. During busy times (beginning of terms, generally), the schedule can be slowed down greatly.
7 - 9 business days
- Install or move phone lines, sets, and jacks
- Disconnect phone lines
5 - 7 business days
- Add/remove/change line features (call forwarding, call appearance changes, ring cycle, etc)
- Add/remove voice mail
More
You can find additional information in the back of the Harvard University Faculty and Staff Telephone Directory under TEL INFO
If you do not have have guides to your phone set or e-mail, contact Deborah Grohe, 496-1243.