FAQ #1 The recommended way to share documents is through links and SharePoint has a feature to facilitate this. Hover over your document and a drop down menu will appear. Select "Send To -> Email a Link".

SharePoint will automatically open a new mail message. You will find a hyperlink to the document you wish to share embedded in the new mail message.

When the recipient receives the message they will simply click on the hyperlink and the document will appear.

Note 1: This feature will not work with IceMail.

Note 2: Your recipient must be a SharePoint user in order for this to work. Back to top

FAQ #2 Two methods exist for attaching sharepoint documents to an email. You can browse your document library through "Network Places" (see FAQ #4). Or you can create links in Outlook that map directly to your files and folders in Sharepoint. To do this, navigate to the folder you would like to link to Outlook. Only the folders that appear in the folder list (in the left-hand navigation panel) can be connected to Outlook. You cannot connect an entire site.

When you select a Document Library ("Chairs" shown above is a good example), an Action Menu will appear. Choose "Connect to Outlook" as pictured in the screen shot below.

After you select "Connect to Outlook" you will see a dialog box that look like this:

Choose "Yes".

In Outlook you will find links in your folder list which will connect you to your Document Library in SharePoint. (Note: This link to sharepoint will not be available in the icemail web client)

To attach a file to an email, click "New" to compose a new message. Next, click the "Attach Item" button as shown below. This will allow you to browse your folder list including the Document Library you connected to in SharePoint.

The options in Outlook's View menu can be applied to your SharePoint documents. Back to top

FAQ #3 The easiest way to upload a file or a group of files is from the "Upload" menu in SharePoint. Files can only be uploaded to a folder, so if you do not see the "Upload" menu, you have not selected a folder.

Alternatively, you can cut, copy & paste using a windows explorer interface from the "Actions" menu.

FAQ #4 When you create a new file, you can save it directly to SharePoint. From File/Save, select "Network Places" (see screen shot below).

Select "share.design.harvard.edu" and navigate to the location where you would like to save your document. If the SharePoint link does not exist you can add it by taking the following steps. Click on the "Create New Folder" icon, which is circled in the screen shot below.

Click "Next" when you see the Network Place Wizard.

Select "Choose another network location" and click "Next"

Type in the SharePoint address (https://share.design.harvard.edu)

The next screen will allow you to name your connection, it will use "share.design.harvard.edu" by default.

Click "Finish". Now you have a link to your SharePoint site.

FAQ #5 When using SharePoint outside of the GSD Network you must have access to the internet and a vpn connection. If you do not have a VPN account please send a request to helpdesk@gsd.harvard.edu.

Go to the URL http://share.design.harvard.edu

When prompted for your username and password, remember to precede your username with "design\", as shown below.

FAQ #6 Since SharePoint was developed by Microsoft, Internet Explorer (IE) is the preferred browser. Other browsers such as Firefox will work but functionality will be limited and you will be frequently prompted for authentication.

FAQ #7 If you are logged into your computer here at the GSD and you are using Microsot's Internet Explorer, your identity will be automatically recognized by SharePoint. Any other scenario including Mac users, non-Microsoft browsers and remote users will be prompted for authentication. When prompted for authentication, remember to precede your username with "design\" as shown in the screen shot below.