Richard Bakken
Chief Information Officer
Information Technologies
The goal of Information Technologies is to provide a robust, heterogeneous, multi-platform, ubiquitous, distributed computing environment to support design computing at every level. We strive to maintain an environment in which information technology is available and easily accessible to serve all the members of the GSD community. GSD-IT provides a variety of services to students for required course work and independent study, as well as staff, faculty, and visitors for work and research.
-
HelpDesk
The Help Desk is an Information Technology Service provided to GSD students, faculty, staff, and researchers. We try to make it easy to use computing resources, find help, and report problems. The quality and productivity of the computing environment at the GSD is our concern, but to a very large degree, it is a shared responsibility that depends on the contributions of all users.
-
How to get Help
A good starting point is the Technology Guide
Our response time is based on a variety of factors including volume, urgency, and the order in which tickets are received. Response time for email and voice mail is generally within 24 hours.
Staff
Staff
Kella Mendes
Field Support Technician
Averyl Freimarck
Media Services Technician, Classroom Technology
Iris Ayala
Staff Assistant, Fabrication Lab & Staff Assistant, Computer Resources
Thomas Kitchen
Web/UX Developer
Johann Hinds
Field Support Technician
Edwin Martinez
Field Support Team Lead
Mark Hagen
Manager of IT Services and Support
Sue Boland
Web Services Manager
Todd Belton
Web Developer